A step-by-step guide to file ITR on the new tax portal

0
1815

I’m 75 years old. I used to file my income tax return in ITR-1 through my net banking account. Now, I’m finding it difficult in the new version. My wife’s name in the net banking profile and her PAN card is the same, but I’m unable to file through her net banking account because of a ‘mismatch in name’. Please guide me about whom to approach and publish the step-by-step process.